Sue Kay Lam-Kent

Sue Kay Lam-Kent, MA

Lead Consultant and Facilitator

Sue Kay has had the opportunity to work across several industries including financial services, non-profit and retail.  She has over 26 years of “hands on” experience with a proven ability to form strong relationships gaining trust of colleagues and clients at all levels. She brings a broad base of HR expertise, particularly in mergers and acquisitions, organizational development, instructional design and facilitation, training and employee development, coaching, talent acquisition and change management.

Cherishing the differences we have makes this world a better place.  I cannot image life without all the diversity that is available in this world that people offer – it is the one real thing we all have in common.  We just need to celebrate it every day and not ignore or fight it!

Before joining TMI, Sue Kay spent over 21 years in corporate human resources with a Fortune 500 Financial Corporation.  She held a variety of different positions throughout their HR Organization helping the growth and expansion of a bank holding company specializing in credit cards, home loans, auto loans, banking and savings products.  She is detail oriented multi-tasker with extensive organizational and management skills with superior troubleshooting capabilities.  She has developed problem solving and conflict resolution skills, with exceptional focus and follow-through that drives results.

When Sue Kay is not working, she and her husband love to entertain friends and family at their home.  They have a passion for cooking and have attended a variety of cooking schools in France, Italy, USA (a couple of places:  New York at the Institute of Culinary Education, Vermont at King Arthur’s Education Center) and even participated in the Food Network Wine and Food Festival in NYC.  If you need a recipe or entertaining tip, just ask, she is sure to have one!


  • Global Benefits Certification – IFEB
  • WorkLife Certification – World at Works
  • HR Consulting Skills Certificate Program at DePaul University
  • Myers-Briggs Type Indicator Instructor
  • Dealing with People Instructor
  • DiSC Profile Instructor
  • 360 Certified through Center for Creative Leadership


  • Masters (MA) in HRD from George Washington University – graduated with a 4.0